I’m Alex — a UX Research Lead. Let's enhance products & services together

About me

My happy place is learning about, from, and with other humans. Crafting the story is the fun part, making an impact is the goal.


I lead Google’s SMB Customer Insights team, a group of 15 researchers.

Over the last 5 years, my career has been focused on improving advertiser user experiences, shaping product development, and refining Go-to-Market strategies through research design, qualitative analysis, and actionable insights.

The best results come from understanding the end-user and uncovering hidden patterns to bridge the gap between needs and solutions. Impactful projects require close collaboration founded in clear communication and keeping an open mind to better help teams create meaningful user-centered products.

I lead Google’s SMB Customer Insights team, a group of 15 researchers.

Over the last 5 years, my career has been focused on improving advertiser user experiences, shaping product development, and refining Go-to-Market strategies through research design, qualitative analysis, and actionable insights.

The best results come from understanding the end-user and uncovering hidden patterns to bridge the gap between needs and solutions. Impactful projects require close collaboration founded in clear communication and keeping an open mind to better help teams create meaningful user-centered products.

Reflections

Experience

Google

Global UX Research Lead

Jul 2023–today

Google

Senior UX Researcher

June 2021–July 2023

Google

Research Strategist

Sept 2020–May 2021

Google Products

Search

Maps

Performance Max

Video

Local Service Ads

Shopping

Shopping

Shopping

Analytics

Analytics

Analytics

Business Profile

Business Profile

Business Profile

Voice

Voice

Voice

Merchant Center

Merchant Center

Merchant Center

Skills

Discussion guides

Screener Development

Discussion Guides

User Interviews (In-depth, Semi-structured)

Usability Testing

Protoype Evaluation

Protoype Evaluation

Protoype Evaluation

A/B Testing

A/B Testing

A/B Testing

Affinity Mapping

Affinity Mapping

Affinity Mapping

Journey Mapping

Journey Mapping

Journey Mapping

Thematic Coding

Thematic Coding

Thematic Coding

Create a free website with Framer, the website builder loved by startups, designers and agencies.